This course prepares owners and managers of small and medium enterprises to grow deliberately. It covers how to choose a growth path, what must be in place before the business expands, and how to scale operations, people, and finance without losing control of quality, cash, or customers.
Participants learn to distinguish growth in sales from a business that can actually sustain a larger scale, and to plan the capabilities, systems, and funding that scaling requires. The emphasis is on choices an SME can implement. The course supports professional growth planning. It is not a substitute for investment or legal advice, and it does not teach methods for overstating performance to lenders, investors, or customers.
1. What growth means: customers, revenue, capacity, or geographic reach
2. Owner objectives: income, control, employment, or eventual exit
3. Readiness: current customers, margins, and delivery reliability
4. Growth that strengthens the business, and growth that strains it
5. Workshop: Assessing one SME against readiness for growth
1. Deeper with current customers, or wider into new ones
2. New products or services within the existing capability
3. New locations or channels
4. Partnerships and subcontracting as alternatives to doing everything in-house
5. What the business should not pursue
6. Workshop: Selecting a primary growth path and stating what will not be pursued
1. Bottlenecks in delivery, quality, and customer response
2. Standardising work so that volume does not depend on one person
3. Roles, supervision, and the shift from owner-does-all
4. Simple systems for orders, stock, and customer records
5. Quality risks as volume rises
6. Workshop: Identifying the three bottlenecks that would break first under higher volume
1. Which customers are profitable to grow with
2. Pricing and the cost of serving a larger base
3. Capacity and lead times
4. Marketing effort matched to the chosen path
5. Unit economics: what happens to margin as scale increases
6. Workshop: Testing the chosen path against margin, capacity, and customer fit
1. Cash and working capital required by the growth step
2. Funding options at SME level, and what each requires in return
3. Measures: revenue quality, delivery reliability, cash, and customer retention
4. Phasing growth so that one step is proven before the next
5. Review points and the right to slow down
6. Capstone: Present a growth and scaling plan covering the path, the bottlenecks to fix, the funding need, the measures, and the first-phase actions
Training a team? Request private delivery at your workplace or online, tailored to your priorities. We’ll confirm the scope, dates and fees in your proposal.
Tell us what your organisation needs. The Komatek Academy team can discuss group pricing, preferred dates, delivery format and tailored course content.
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